Order ahead
Call it in. Pick it up at the counter.
Know what you need? Call during store hours with your list, and we’ll pull the bags and have them waiting. Pull up, pay, and we’ll load you.
Mon–Fri 8–6 · Sat 8–2 · All hours Central Time.
How ordering ahead works.
A phone call does it. Here’s what to have ready.
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1
Call during store hours
(850) 537-1000. Tell us it’s a pickup order and give us your name and a number we can reach you at.
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2
Read us your list
The feed, the bag size and how many. If you’re not sure of the name, read it off your current bag or describe the animal and we’ll find it. Add anything else from the store while you’re on.
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3
We pull it and tell you when
Your order waits at the counter under your name. We’ll say on the phone when it’ll be ready; most orders are ready the same day during store hours.
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4
Pull up and we’ll load you
Pay at the counter, back up to the dock, and we’ll put the bags in the truck. Can’t get here? Ask about delivery instead.
Good to know.
- Bag sizes. Many feeds come in more than one size. Say which you want, or ask what we have on the shelf that day.
- The same order every time? Tell us once and we’ll have it ready on your usual day.
- Something we don’t stock? Ask. If a brand we carry makes it, we can usually order it in.
Coming soon: order online.
We’re building the online shop so you can place a pickup order from your phone any time, pay, and collect it at the counter. Until it opens, the phone is the quickest way, and a person answers it.
Prices and bag sizes on the shop pages are the counter’s, so you can plan the order before you call.
We’ll have it waiting.
Call during store hours with your list. If it’s easier for us to come to you, we deliver.